Safe Gaming

fuji99Responsible Gaming at fuji99 — Have Fun, Know Your Limits

Gaming is only enjoyable when you know your limits. fuji99 believes responsible gaming is a habit, not just a rule. We are committed to helping every user build healthy and safe gaming habits.

Safe Environment Bet Limit Controls Self-Exclusion Benefits Help Center
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Support Team
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Protection Tools
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Important Warning

Gaming is entertainment — not a source of income. Set your financial limits before you place any bets. If you feel gaming is affecting your life or relationships, seek help right away. fuji99 is always here for you.


Responsible Gaming Safety Tools

Tools and features fuji99 provides to keep you safe

Deposit Limit Setting

You can set your own maximum deposit limit — daily, weekly, or monthly. Once a limit is set, you must wait at least 7 days before increasing it.

Time Limit Controls

Set a limit on how many hours you want to play in one session. When the time is up, fuji99 will automatically alert you and, if needed, end the session.

Cooling-Off Period

Need a short break? Set a cooling-off period of 24 hours to 6 weeks. You won't be able to log in to your account during this time.

Self-Exclusion Benefits

If you need a long-term break, self-exclude for 6 months to 5 years. All gaming activity will be completely suspended during this period.

Gaming History Tracking

View a detailed record of your weekly and monthly gaming activity, including wins and losses. Understand your patterns and make informed decisions.

Help Center

If you're experiencing gaming addiction or feeling overwhelmed, fuji99's 24/7 support team is always here. We can connect you with professional support organisations.


1 What is responsible gaming?

Responsible gaming is more than just betting less — it's a mindset. At fuji99, it means understanding your financial and mental limits, enjoying gaming purely as entertainment, and never playing under pressure or to chase losses.

Online gaming is an exciting form of entertainment. Whether it's Sports Betting, Live Casino, or slots — every game carries both the chance to win and the risk of loss. fuji99 wants you to enjoy every experience, without ever letting gaming affect your family, work, or mental health.

Fuji99's Responsible Gaming policy is built on three core pillars: Awareness — Being honest with yourself about your gaming habits; Control — Using the available tools to set your limits; and Support — Seeking help when you need it.

Core Principles

Play for fun, not to chase losses. Never bet beyond your budget. If you lose, take a break — making decisions out of frustration is risky.

2 Recognize the Signs of Addiction

Gaming addiction develops gradually. Use the signs below to assess yourself or someone close to you. If 3 or more apply, contact fuji99 support:

  • Overspending your budget and regretting it later
  • Chasing losses by continuing to play in an attempt to win back lost money
  • Cutting back time with family or friends because of gaming
  • Neglecting work, studies, or responsibilities to focus on gaming
  • Being unable to stop gaming or repeatedly trying and failing to cut back
  • Lying to family about gaming or playing in secret
  • Feeling restless, irritable, or anxious when unable to play
  • Continuing to play by taking loans or spending savings
Stop and Think

These signs are not a mark of weakness — they are a signal to seek help. fuji99 doesn't judge you; we help you.

3 How to Set Your Limits

Log in to your fuji99 account and adjust your gaming limits anytime from Settings. Lowering a limit takes effect immediately. Increasing one requires a 7-day cooling period — this is intentional, to prevent impulsive decisions.

Daily Limit

Set a daily limit on how much you deposit or wager

Weekly Limit

Set a clear budget for your total weekly spending

Monthly Limit

Set your budget at the start of each month and do not exceed it

Time Limit

Decide in advance how long you'll play in a single session

Once your limit is set, fuji99 tracks it automatically. You will receive a warning when you reach 80% of your limit. Once the limit is reached, no further deposits or bets will be possible for that period. This applies to all game types — Sports Betting, Live Casino, slots, and more.

4 Self-Exclusion Process

Self-Exclusion is fuji99's most powerful responsible gaming tool. When activated, your account is completely closed for a set period and you will not be able to log in during that time.

1
Go to Account Settings

After logging in, go to the "Responsible Gaming" section and select the "Self-Exclusion" option.

2
Select Duration

Choose from 6 months, 1 year, 3 years, or 5 years — based on what you need. A "Permanent" option is also available.

3
Verify Identity

You will need to verify your identity with a password and OTP for security purposes.

4
Effective Immediately

Self-Exclusion takes effect immediately. Account recovery is not possible until the exclusion period has ended.

5
Balance Refund

Any balance in your account will be safely returned to your registered payment method.

Self-Exclusion Is Irreversible

Once self-exclusion is activated, it cannot be cancelled before the period ends. This is by design — to prevent you from reversing the decision in an impulsive moment.

5 For Family & Loved Ones

Sometimes a family member recognises that their loved one is struggling with a gaming addiction, even when the person won't admit it themselves. fuji99 is here to support family members too.

If you believe a family member is gaming excessively on fuji99, please contact our support team. We will look into the matter confidentially and take the necessary steps.

  • You can report suspicious account activity.
  • The account will be reviewed upon a third-party request.
  • We can connect you with a professional counselor if needed.
  • Concerns raised by family members are taken seriously.
The Role of Family

Family support is the most important factor in overcoming gaming addiction. Instead of anger or punishment, offer empathy and a helping hand.

6 Minor Protection

Fuji99 strictly prohibits anyone under 18 from using the platform. Protecting minors from gaming is a cornerstone of our responsible gaming commitment.

  • Age verification is mandatory at the time of registration.
  • Deposits and withdrawals are suspended until age verification is confirmed through the KYC process.
  • If identified as a minor, the account is immediately closed and the balance is returned.
  • If devices are accessible to children or teenagers, use parental control software.
  • Do not leave your fuji99 account logged in on a shared family computer or phone.
A Note for Parents

Monitor your child's device usage. If you suspect a minor is accessing fuji99 without authorization, notify support immediately.

7 Tips for Healthy Gaming Habits

The best approach to responsible gaming is building good habits from the start. Here are the tips that fuji99's experience has found most effective:

Keep Your Budget Separate

Set a separate monthly budget for gaming. Once that amount is gone, your playing for that month is done.

Take a Break

Take at least a 10-minute break every hour. Get up, walk around, drink some water, and rest your eyes.

Play for Fun

Treating gaming as a source of income adds unnecessary pressure. Think of it as entertainment — like buying a cinema ticket.

Don't Play on Emotion

Playing while angry, upset, or under the influence of alcohol is risky. Only play with a clear head.

Keep a Record

Review how much you've won and lost each month. Be honest with yourself.

Stay Balanced

Keep gaming in balance with family, friends, work, and hobbies. Don't let it become the center of your life.

8 Where to Get Help

Gaming addiction is a real issue, and seeking professional help is nothing to be ashamed of. fuji99 is ready to guide you toward the right support.

Fuji99's support team is available 24/7. If you have concerns about your gaming, need to set account limits, or want to request self-exclusion, reach out to us directly. We'll handle your case with empathy and full confidentiality.

If you'd like to speak with a mental health professional, you can also reach out to a local mental health service centre or join a community support group. fuji99 can help connect you when needed.

Contact fuji99 Support

For any responsible gaming enquiries or assistance, email us at: [email protected] — We will respond within 24 hours.


Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming

Yes, but conditions apply. Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this cooling-off period is intentional, to prevent impulsive decisions from leading to overspending.

Account recovery is possible after the self-exclusion period ends. However, your account does not reactivate automatically — you must contact support to restore access. This ensures you return as a conscious, deliberate choice.

No, they are two different things. A cooling-off period is a short break of 24 hours to 6 weeks — after which your account reactivates automatically. Self-exclusion is long-term (6 months to 5 years, or permanent) and does not lift until you take active steps to reinstate it.

Not directly, but family members can raise concerns with fuji99 support. We will assess the situation and take appropriate action. Supporting families while maintaining confidentiality is our policy.

Yes. The World Health Organization (WHO) recognizes gaming addiction as a legitimate mental health condition. It is treatable, and full recovery is possible with the right support. There is no shame in asking for help.

Safe Gaming Platform

Play Responsibly, Enjoy the Experience

Your safety and mental well-being are fuji99's top priority. Set your limits, stay aware, and enjoy gaming as a form of entertainment.

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